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Third-party seller: You bought Microsoft 365 from a third-party and you're having problems with the product key. Some organizations have different methods to install Microsoft 365 on multiple devices. Volume license versions: If you work in an organization that manages your installations, you might need to talk to your IT department. Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program. Restarting your Mac also solves all sorts of other problems like apps that refuse to open or an Apple Watch that won’t unlock your Mac, which is why it’s so often touted as a go-to troubleshooting solution.Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: You can then check how much free space you have using Finder. If you’ve deleted everything but still aren’t seeing as much free space as you’d have hoped, give your Mac a restart by clicking Apple > Restart. Finally, open the Trash and click “Empty” to permanently delete everything you just removed. You can do this by clicking and dragging the dock icon until you see “Remove” appear, then release. Lastly, any dock items you might still have should be removed. Remove Any Dock Icons Left Over and Empty Trash any files that begin “Office2011_” from Library/Receipts.the “Microsoft” folder from Library/Fonts.the “Microsoft” folder from Library/Application Support.